How do I return or exchange an item?Updated 2 months ago

Your satisfaction is guaranteed when purchasing from 100percent.com

If you are not satisfied with your purchase, you may request a return through our Returns & Warranty Portal, if eligible. The return conditions apply to all products purchased at 100percent.com and proof of purchase must be presented when making your return request, within the return period.

Returns & Exchange Eligibility:

• Products must be unused and in the same condition that you received it. Products must be in the original, undamaged packaging, including any manuals, documentation, registration, and accessories.
• Products must be received within 30 calendar days from the date you received it
• Products must be returned with an approved Return Authorization issued through our Returns portal or by customer service.

Note: Products that do not meet our eligibility criteria may be refused and returned to you. We reserve the right to refuse discretion returns where multiple styles and sizes have been purchased.

All Products marked Final Sale are not eligible for return.

Once you have completed the required information in our Returns portal, a prepaid return shipping label is provided.

One will be emailed to you if your request is handled through customer service.

What is “Free Returns” Coverage?

When you opt-in for coverage at checkout, your return shipping label is included, allowing you to return any item(s) in your order for a refund or exchange for FREE.

If you decide not to buy return coverage you can still return your items, but you will be responsible for the cost of the return shipping label.

All returns are subject to the guidelines outlined in our Return Policy.