100percent

<p>You&apos;re probably very excited to start wearing your new products you just received. However, once you have received your order, it is important to follow the steps below:</p><ul><li>Read product information about proper use, care and limitations.</li><li>Inspect the product for any damage or defect.</li><li>Contact Customer Service or the retailer you purchased the product from and do not use the product if you find any damage or defect that could impair your vision or impact the intended function of the product</li></ul><p>Thank you for choosing 100%!</p>

You're probably very excited to start wearing your new products you just received.  However, once you have received your order, it is important to follow the steps below:

Read product information about proper use, care and limitations.
Inspect the product for any damage or defect.
Contact Customer Service or the retailer you purchased the product from and do not use the product if you find any damage or defect that could impair your vision or impact the intended function of the product
Thank you for choosing 100%!

What to do when your new product arrives?

Orders and Order Changes

What is the difference between Standard Tear Offs and Laminated Tear Offs?

Goggle VLT Lens Guide - Light Conditions

Find the perfect google!

How to replace snow goggle lenses:

Goggles

Sunglass Replacement Parts & Accessories

Need help finding the right style?  Take our eyewear quiz!

What is the HiPER lens?

Are you sunglasses UV protected?

Do you have prescription lens options?

Lens Information

My Sunglass Replacement Lens does not fit

How do I replace the lens on a Speedcoupe / Sportcoupe?

How do I replace the lens on a Speedtrap?

How do I replace the lens on a Speedcraft Air?

How do I install the Speedcraft Air?

How do I replace the lens on a Speedcraft?

How do I replace the lens on a Glendale?

How do I replace the lens on an S2?

How do I replace the lens on an S3?

Lens Replacement

What are the frame dimensions of your Sunglasses?

What is the best way to clean my lenses?

Do any of your glasses come with a polarized option?

Frame Specs

Eye Wear

What gloves are designed for use in cold weather?

Do you have a glove size guide?

Gloves

Do you have a helmet size guide?

Do you have a helmet crash replacement program?

Can I wash the liner in my MTB helmet?

Helmets

Do you sell your knee pads and elbow pads in pairs?

Do you have a protection gear size guide?

Protective Gear

Do you have a clothing size guide?

Apparel

Am I able to update the shipping address after my order has been placed?

Do you offer free shipping?

Can I use a freight forwarder?

When will my order ship?

Has my order shipped?

Where can I find my shipment tracking number?

Do you ship outside of the United States?

Shipping

What is your Warranty Policy?

How do I file a warranty claim?

Do you have a warranty for international customers?

How do I return or exchange an item?

How do I return or exchange a gift?

What is "Free Returns" Coverage

Are scratched or damaged lenses covered under warranty?

Returns, Exchanges and Warranty

I received part of my order. Where is the rest of my order?

How do I cancel an order?

How do I find a 100% dealer near me?

Am I able to add more products to my order after it has been placed?

How do I know when something will be back in stock?

Am I able to visit the HQ offices?

Do you have a sponsorship program?

Do you offer international sponsorship?

Do you offer a military or government discount?

Do you offer Industry Discounts?

What do I do if I found a counterfeit website or dealer?

Can I have some stickers?

Miscellaneous

What should I do if my order was delivered to the wrong address?

What to do when your new product arrives?Updated 8 months ago